Storylake FAQ
What is Expert Search?
Expert Search is a tailored search feature that connects you with premium content writers and content experts across various industries. Simply enter a keyword related to your industry, and the system will present a list of expert profiles with matching expertise scores.
Can I see the detailed profiles of the experts?
While detailed personal information is not provided to protect privacy, each anonymized profile includes important information such as the expert's areas of specialization, expertise score, and language skills to help you make an informed choice.
How do I get in touch with an expert?
Click the 'Contact' button on an expert's profile to fill out a form expressing your interest. This form does not lead directly to the expert but to our team, who will ensure that this expert is the perfect match for your content project needs.
Why can't I contact an expert directly?
Direct contact with experts is not available to maintain confidentiality and manage the quality of interactions. All initial communications are handled through Storylake, which provides you with personalized support and maintains the integrity of our expert-client relationships. The process of hiring the right expert for a project can be more time-consuming than expected. We take care of it for you.
What happens after I submit the contact form?
Once you submit the contact form, a project manager from Storylake will reach out to talk about your project requirements in detail. This step ensures we connect you with a premium content writer who is a tailored fit for your specific content project.
What if I don't find the right expert?
If the content experts suggested do not meet your expectations or fit your project requirements, please contact us. We will reassess your needs and explore additional options to ensure you find the perfect expert for your project.
How is the Expert Score determined?
The Expert Score is calculated based on various factors, including the number of published works, visibility of bylines, recognition within their industry, and evidence of high-quality work. Scores range from 1 to 10, with 10 being the highest, indicating extensive expertise and proven results in their field.